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Terms & Conditions

Terms & Conditions

Thanks for your interest in making a purchase at Arabian Ocean Services LLC. Kindly note that the lead time for delivery will vary depending on the product.

This list of terms and conditions applies to all customers unless specified by a superseding written agreement.


Online Payment Terms:


Arabian Ocean Services LLC shall not be responsible for any delay, failure, interruption or corruption of any data or other information transmitted in connection with the use of the Payment Gateway. We shall also not be liable for any interruption or error while operating the Payment Gateway.


Bulk Quantities:


All of our products online have a certain maximum threshold depending on different factors. To inquire about bulk purchases, send us a mail at aos@emirates.net.ae or call us on +971 4 3383343.


Price:

Prices mentioned on the website is the gross price of an item. Freight and taxes will be extra as applicable.

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If due to technical problems or errors on the website the prices quoted are wrong, we will inform you immediately and prior to you confirming the order.  However, the company cannot be held liable for any technical errors or failures.


Cancellations and Returns:

As a company policy, we do not accept returns/exchange of product once purchased. Also, orders once placed cannot be canceled. In case of any discrepancy in the product ordered, quantity or damage please keep the original packaging and mail us at aos@emirates.net.ae or call us on +971 4 3383343.


International Shipping:


For any queries regarding international shipment/order, please mail us at aos@emirates.net.ae.


Delivery:


All delivery of the goods ordered is sent either by Courier, Sea Freight or hand delivered by our drivers. If your order is executed (order placed, and payment received) before 1:00 pm, the goods will generally be shipped the same day otherwise the goods will be shipped the next day. Arabian Ocean Services LLC shall not be liable or responsible for delay/error in delivery by the logistics partner.


Delays:

Arabian Ocean Services LLC shall not be responsible for delays in delivery due to the act of God or force majeure situation such as floods, riots, explosions or other catastrophes, unusually severe weather, acts of local, state or national governments, or public agencies, or any other causes beyond our reasonable control. In the event of any such delay, the date of delivery will be adjusted until such situation is resolved.  


Modification to Terms and Conditions


Arabian Ocean Services LLC reserves the right to modify terms and conditions, as well as a website at any time.